Website Personal Data Protection Policy

Thank you for visiting the Website of DRUCKFARBEN S.A., located at MEGARIDOS AVE., KALLISTIRI / ASPROPYRGOS, P.C. 19 300, Greece (hereinafter bioclima.gr).

Before using our website, please read this Personal Data Protection Policy carefully.

Introduction

DRUCKFARBEN S.A., as Data Controller, informs you about the manner in which information concerning you is collected and processed.

Personal Data (PD) is any information relating to identified or identifiable natural persons.

The protection of your personal data is very important to DRUCKFARBEN S.A., which takes appropriate measures in this direction when you visit its Website.

This Personal Data Protection Policy sets out the type of information we may collect during your visit to our Website and informs you of how we use this information. When you voluntarily provide us with personal information, such as your name, address, or email address, we treat this information with absolute confidentiality. Subject to specific provisions of this Personal Data Protection Policy, no personal information is rented, sold, publicly posted, or disclosed to other companies, organizations, or websites.

As reflected in the Terms of Use of the bioclima.gr website and in the Cookies Policy, the services provided through the website are intended for a general audience, are not directed at children, and do not knowingly collect personal information from children under the age of 18.

This Personal Data Protection Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by DRUCKFARBEN S.A. For further information or clarifications regarding this policy, you may contact us by telephone at +30 2105519300 or via email at: [email protected].

What Information We Collect From You

When you visit the website bioclima.gr, we may collect data from you. Some of this data may be of a personal nature. This data may include search history, IP address, screen resolution, browser used, operating system and settings, access times, and referring URL. If you are using a mobile device, we may also collect data identifying your device, settings, and location.

DRUCKFARBEN S.A. reserves the right to collect non-personal identification information of users [browser type, computer type, operating system, internet service providers, etc.] and/or monitor Internet Protocol (IP) addresses using corresponding technologies (cookies). Cookies are small text files stored on each user's hard drive without accessing documents or files from the user's computer. They are used to facilitate user access regarding the use of specific services and/or pages of the Website, as well as for statistical purposes. For more information about the cookies used by the Website, users are requested to visit the Cookies Policy page.

If you are interested in communicating with us via the contact form, we will mandatorily collect your name, phone number, and email address.

How We Collect Your Personal Data

We collect your personal data directly from you. You provide us with your personal data when you visit the website and fill out the contact forms available on our website (bioclima.gr).

Use – Disclosure of Personal Data

We use your personal data to respond to your requests aiming at communication regarding issues that concern the user/visitor.

Your personal data collected through the website is disclosed to third parties, professional service providers such as marketing companies, advertising agencies, and website administrators who contribute to the smooth operation of our business.

The table below presents the types of personal data we process per processing purpose and legal basis:

Data Storage – International Transfer

The hosting space (data center) where your personal data is stored is located in Greece; DRUCKFARBEN S.A. does not transfer Personal Data to countries outside the European Economic Area (EEA).

In the event that such a transfer becomes necessary, DRUCKFARBEN S.A. will take appropriate measures to ensure that the transfer of your personal data takes place in accordance with personal data processing legislation, in order to guarantee an adequate level of protection for your personal data, ensuring that any transfers are limited to countries recognized as providing an adequate level of legal protection or that alternative arrangements exist to safeguard your privacy rights.

Retention Period of Personal Data

The retention period of your personal data is determined based on the purpose of processing and the legal basis of collection, as follows:

1. Contact Requests:

Personal data submitted via the contact form is retained for the time required to evaluate, manage, and complete your request. Following the completion of communication, the data is retained for a period of 12 months and is subsequently deleted or anonymized, unless further retention is necessary for supporting legal claims or fulfilling a legal obligation of the company.

2. Participation in Seminars / Webinars:

Data submitted for participation in seminars is retained until the completion of the seminar and the dispatch of relevant educational material and/or certificate of attendance. Subsequently, the data is retained for a period of 24 months for purposes of participation verification, statistical monitoring of educational activities, and re-issuance of certificates, unless provided otherwise by applicable law.

3. Newsletters:

Contact details (email) are retained for as long as you remain subscribed to the Newsletter recipient list. You have the right to withdraw your consent at any time by selecting the "Unsubscribe" link present in every promotional email. Upon unsubscription, your email is permanently deleted from the mailing list.

4. Technical Data & Log Files:

Technical connection data (such as IP address and logs) is retained for the absolutely necessary period to ensure website security, prevent malicious actions, and diagnose technical problems (usually for a period of 12 months, unless a security incident is being investigated, in which case it is retained until the completion of the investigation).

5. Statistical Analysis Data (Analytics):

Data collected through cookies/statistical analysis technologies is retained for the time period specified in the website's [Cookies Policy] or until you withdraw your consent through the Cookie Banner settings.

After the expiration of the respective retention period, or in case of exercising the right to erasure/objection (where applicable), your personal data is securely deleted or anonymized, unless further retention is required by a legal obligation (e.g. tax/commercial legislation) or for the establishment, exercise, or defense of legal claims.

Your Rights Regarding Personal Data Processing

You have the right to obtain information regarding your personal data stored by us at any time, in accordance with applicable legislation and without any charge. We may request proof of your identity before providing this data. In certain cases, we may not be able to allow access to specific personal data (e.g. if your data is associated with personal data of other individuals or if it is retained for legal reasons). In such cases, we will explain the reason why you cannot access this data.

You have the right to request the correction/updating of your details, and we will proceed with their immediate correction.

You have the right to request the erasure of your personal data, and we will proceed with their immediate deletion. However, in certain cases where applicable legal and tax obligations require mandatory data retention, deletion may be prohibited. In such cases, we will explain the reason why we cannot delete your personal data and for how long.

You have the right to request the cessation of processing of your personal data, and we will proceed with the immediate cessation thereof. If this is not feasible, we will explain the reason why.

You have the right to request the restriction of processing of your personal data, and we will proceed with its immediate restriction. If this is not feasible, we will explain the reason why.

You have the right to request the portability/transfer of your personal data to another entity/organization, and we will proceed with the immediate transfer of this data. However, in certain cases due to documented obligations, your request may not be accepted.

In the event it is proven that a personal data breach occurred on our part resulting in material or non-material damage to you, you have the right to lodge a complaint with the competent supervisory authority (Hellenic Data Protection Authority - HDPA).

To exercise your rights or if you have questions regarding the personal data protection policy, or if you need assistance regarding the exercise or understanding of privacy choices, contact the privacy team at the email address: [email protected] or write to us at: MEGARIDOS AVE., KALLISTIRI / ASPROPYRGOS, P.C. 19 300, Greece.

Changes to the Personal Data Protection Policy

DRUCKFARBEN S.A. may modify this Personal Data Protection Policy. Please check the Effective Date at the beginning of this Policy to see when it was last revised. Any revision will become effective as soon as we post the revised Policy.

If we make material changes to this Policy that expand our rights to use the personal data we have already collected from you, we will inform you and provide you with the choice regarding the future use of this data.